Customer Retention

Date Published
November 22, 2022

← Back to Blog

image

Customer Retention

Never mistake customer experience, a strategically driven and emotionally oriented decision, with customer service, solving a single technical problem reactively in single occasions.

Both are important for retaining customers, but, though customer service works on pleasing the customer once, for a single problem each individual time; customer experience encompasses the sum of all interactions and perceptions about a brand or organization.

image

Customer experience is an ongoing strategic decision to attract and retain customers through continuously providing impeccable customer journeys via immaculate storytelling and flawless product and service delivery all the way.

super-embed: <iframe data-tally-src="https://tally.so/embed/wdWg0q?alignLeft=1&hideTitle=1&transparentBackground=1&dynamicHeight=1" loading="lazy" width="100%" height="475" frameborder="0" marginheight="0" marginwidth="0" title="Newsletter Signup"></iframe><script>var d=document,w="https://tally.so/widgets/embed.js",v=function(){"undefined"!=typeof Tally?Tally.loadEmbeds():d.querySelectorAll("iframe[data-tally-src]:not([src])").forEach((function(e){e.src=e.dataset.tallySrc}))};if("undefined"!=typeof Tally)v();else if(d.querySelector('script[src="'+w+'"]')==null){var s=d.createElement("script");s.src=w,s.onload=v,s.onerror=v,d.body.appendChild(s);}</script>

Browse More Articles

Content: Art vs. Science
Content: Art vs. Science
Content: Art vs. Science
The Universal Content Targeting Taxonomy
The Universal Content Targeting Taxonomy
The Universal Content Targeting Taxonomy
The Only 3 Content Objectives Your Brand Should Focus One
The Only 3 Content Objectives Your Brand Should Focus One
The Only 3 Content Objectives Your Brand Should Focus One
The 5 Types of Content Users Demand
The 5 Types of Content Users Demand
The 5 Types of Content Users Demand

Digital | Communications | Technology

2023 © Bilal Hallab. All Rights Reserved.